Terms & Conditions

Canadian Comforts Home Services Terms and Conditions

1. General

1.1 This website is owned and operated by Canadian Comforts Home Services™. By using this website, you agree to the following terms and conditions and acknowledge that any information you provide is truthful and does not violate the legal rights of others. If you do not agree to the terms of use, do not use this website.

2. Website Disclaimer and Terms of Use

2.1 The Website Disclaimer and Terms of Use (the “Terms”) are to be read by you together with any terms, conditions, or disclaimers provided in the pages of the website. In case of any conflict, the terms provided in the pages of the website will govern.

2.2 The information, material, and content provided on the Canadian Comforts Home Services website (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly, and your continued access or use of the website will mean that you agree to any changes.

3. Disclaimer of Warranty

3.1 The information, services, and data made available on this website are provided on an “as-is” basis for informational purposes only and without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

4. Limitation of Liability

4.1 Canadian Comforts Home Services will not be liable for any losses, damages, expenses, or claims of every nature or type whatsoever, resulting from:

  • The use of or reliance on the information contained on this website.
  • Any inaccuracy or omission in the information contained on this website or the failure to keep such information current.
  • Any inaccurate or incomplete information caused by Internet software or transmission problems.
  • The use of the Internet generally, including Internet software, computer viruses.
  • Damage to your computer hardware, data, information, materials, or business resulting from the information or lack of information on this website.

5. Internet Security and E-mail

5.1 We recommend the use of appropriate security, antivirus, and other protective software. Any unprotected e-mail communication over the Internet is NOT confidential and could be lost, intercepted, or altered. To protect yourself, do not send sensitive information (such as passwords, credit card numbers, etc.) to Canadian Comforts Home Services or anyone else via e-mail. Canadian Comforts Home Services is not responsible for and will not be liable for any damages in connection with an e-mail sent by you to Canadian Comforts Home Services or an e-mail sent by Canadian Comforts Home Services to you at your request or in response to an email from you.

6. Trademark and Copyright Notices

6.1 This website and the contents hereof are protected by copyright, trademark, or other proprietary rights of Canadian Comforts Home Services or third parties and are protected under the copyright laws of Canada and other countries. Any unauthorized downloading, re-transmission, or other copying or modification of trademarks and/or the contents of this website may be a violation of any federal or other law that may apply to trademarks and/or copyrights and could subject the copier to legal action.

6.2 Subject to the preceding paragraph, Canadian Comforts Home Services hereby grants you a limited license to print and copy information contained in this website for your own personal, non-commercial use. Such license is revocable at Canadian Comforts Home Services’ sole option. If any such use of this information is made, you shall ensure that all copyright, trademark, and other proprietary notices are retained, and you must explicitly acknowledge Canadian Comforts Home Services as the sole owner of such information.

7. Access to Password Protected and Secure Areas

7.1 Access to and use of password-protected and/or secure areas of this website are restricted to authorized visitors only. Unauthorized visitors attempting to access these areas of the website may be subject to legal action.

8. Third-Party Website Links

8.1 Canadian Comforts Home Services’ website may provide a listing of and/or links to third-party websites as a convenient information service only. Canadian Comforts Home Services accepts no responsibility or liability for the privacy practices, content, opinions, accuracy, and administration of such other websites, nor do we monitor or endorse these websites. We encourage our customers and visitors to this website to be aware of the privacy policies of every website that collects personal information.

9. Jurisdiction

9.1 Canadian Comforts Home Services is based in Ontario, Canada. Any dispute arising out of the use of this website shall be governed by the Laws of the Province of Ontario, Canada, and shall be brought exclusively in the courts of Ontario. Canadian Comforts Home Services makes no representation that this website or the contents hereof are appropriate or legal in all jurisdictions. If you are accessing this website from outside of Canada, you do so at your own risk, and you are responsible for ensuring that all applicable laws are complied with.

Comfort Protection Plan Terms and Conditions

Please note, if you have joined Canadian Comforts Home Services through an acquisition, your terms and conditions may be different than the 3 listed below. Please review your own T&Cs for details related to your water heater agreement with Canadian Comforts Home Services.